Customer Service Officers,Lagos,Abuja & Port Harcourt,Globacom Nigeria Limited
Globacom Nigeria Limited is Africas fastest growing telecommunications company. Owned by the Mike Adenuga Group, Globacom is the market leading mobile service provider in Nigeria. Globacom also operates in the Republic of Benin and has recently acquired licenses to operate in Ghana and the Ivory Coast. It has a reputation as one of the fastest growing mobile service providers in the world. Globacom Limited aims to be recognized as the biggest and best mobile network in Africa.
As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port Harcourt and Lagos.
Purpose
Attending to customers over the phone
Providing information and resolving customers’ issues
Escalating customers’ queries to appropriate units for prompt resolutions
Capturing customers’ details on the system
Qualification
BSc or HND in any field
Must have completed the National Youth Service Corps Programme.
Not more than 30 years of age
Excellent spoken English
Fluency in Hausa Language
Good communication skills.
Excellent interpersonal relations and attitude
Friendly disposition, charming character and admirable personality
Must be computer literate
Application
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) not later than 14th May, 2012 to: customercare.job@gloworld.com Only shortlisted candidates will be contacted.
