Posts Tagged: ‘MTN Nigeria’

Senior Manager,Sales Channels,Lagos,MTN Nigeria

December 12, 2012 Posted by admin

Senior Manager,Sales Channels,Lagos,MTN Nigeria

With over 42 million subscribers, MTN Nigeria is the largest subsidiary in the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call in Nigeria following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations in August 2001. Since our entry into the market, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. We have also demonstrated our belief in Nigeria not only by investing billions of dollars in infrastructure and facilities, but by also investing in areas of need, thereby giving back to society.

Purpose

Review internal and external capabilities and trends and contribute to the development of policies and guidelines in relation to sales and distribution channels in MTNN.
Execute strategies and plans for sales and distribution for sustainable channel growth and development, organizing required resources, monitoring and periodically reporting progress of plans.
Review market intelligence and competitor insight, develop approaches for penetrating the market based on existing channels identifying constraints, challenges and trade-offs of the approaches.
Assess resource requirements in respect of sales channel operations and propose budget as well as assist in monitoring related budget.
Review business activities of sales channels on a continuous basis, provide the sales and distribution management with timely feedback on performance and ensure effective channel utilisation and product availability across the market.
Establish productive and professional relationships with distributors, dealers and customers and foster excellent communication internally and externally to ensure dealers have the right materials and product knowledge to increase sales.
Carry out regular review of sales channel business processes and systems and advice sales and distribution management of ways of improving operational efficiencies and ensuring resources are utilized in a cost effective and financially disciplined manner.
Monitor and review on channel profitability, dealer performance and sales performance trend and generate periodic channel assessment reports for channel performance review.
Coach and train the sales channel team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Qualification

B Degree (B Econ/ B Admin/ B Comm preferred)
An MBA is desirable
Minimum 12 years sales and marketing experience (ideally in sales & distribution), with at least 2 – 3 years at senior management level
FMCG/ Telecommunications/ Retail Banking context

To read more and to apply Click here

This vacancy expires on 31/12/2012

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Roaming Analyst,Lagos,MTN Nigeria

December 9, 2012 Posted by admin

Roaming Analyst,Lagos,MTN Nigeria

With over 42 million subscribers, MTN Nigeria is the largest subsidiary in the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call in Nigeria following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations in August 2001. Since our entry into the market, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. We have also demonstrated our belief in Nigeria not only by investing billions of dollars in infrastructure and facilities, but by also investing in areas of need, thereby giving back to society.

Purpose

Develop optimal roaming propositions and promotions.
Execute data analytics that lead to the distillation of key business issues.
Present information in a structure that allows management to crystallize issues and articulate marketing strategy.
Provide daily, weekly and monthly roaming reports required by the top management.
Conduct data analysis – including collecting data, building models, and analyzing financial, operational and/or statistical data – in order to support the process of laying down the key strategic priorities for the roaming section.
Analyze the preferred partners’ traffic and revenue in order to ensure accurate calculations and /or implementation of the IOT discounts and their consistency with the signed contract together with coordinating their proper management within the IT, Settlement and Finance concerned teams.
Study and propose competitive roaming rates and packages in order to support corporate market offers for outbound roaming.
Capture, analyse, document and communicate performance and recommendations of roaming to management on a timely basis for decision making.
Monitor, analyze and forecast the roaming performance and revenues.
Work closely with other internal departments in order to gather data & information to update the roaming revenue forecast and raise alarms based on the agreed-on thresholds.
Review contract documentations, roll out planning, and financial settlement processes so as to ensure their effective implementation.
Assist in the preparation and implementation of the outbound roaming promotions and setting the products roadmap in coordination with the Products & Services team.
Responsible for the outbound pricing Model preparation/ implementation/ maintenance, in light of market dynamics and updated IOT rates so as to ensure enhancing the outbound roaming profitability by providing competitive rates for outbound roamers.
Provide regular updates for Website/Intranet Roaming section.

Qualification

A first degree in Economics, Accounting or a related discipline
Possession of a post graduate degree (MBA) will be an advantage
4 years working experience which includes:
2 years in a business analyst or business analyst support role
Strong experience in analyzing complex data and making recommendations

To read more and to apply Click here

This vacancy expires on 14/12/2012

Senior Manager,Charging System and VAS Support,Lagos,MTN Nigeria

December 4, 2012 Posted by admin

Senior Manager,Charging System and VAS Support,Lagos,MTN Nigeria

With over 42 million subscribers, MTN Nigeria is the largest subsidiary in the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call in Nigeria following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations in August 2001. Since our entry into the market, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. We have also demonstrated our belief in Nigeria not only by investing billions of dollars in infrastructure and facilities, but by also investing in areas of need, thereby giving back to society.

Purpose

Translate MTNN’s Business plan and subscriber growth assumptions into requirements for Intelligent Network, VAS network, service creation and applications development
Plan, monitor and deliver best in class OSS, BSS, IN / VAS systems in line with business plan
Develop strategies to ensure optimum capacity planning for Call attempts and signalling traffic utilisation across IN/VAS nodes
Ensure MTNN’s core/intelligent/VAS network performance is in line with defined KPA/KPI’s
Maintain awareness of the latest technological and industry developments and act as subject matter expert regarding Intelligent & VAS network design and capacity planning.
Trend analysis management of all faults on the VAS & Prepaid systems
Manage the performance and availability of the VAS & Prepaid systems
Release Management Planning & control all system installations and commissioning.
Ensure effective Vendor Management and Service Level Compliance.
Monitor the status and performance of the network elements.
Monitor international trends and business best practice in relation to specific product or technology.
Oversee and direct the activities for architectural service design and integration of new and innovative products/services within MTN.
Oversee the development of new products and services utilizing existing service layer features cutting across different functional systems e.g. CS 5.0, GPRS, SMS etc
Alignment of IN and VAS nodes to design and plan from planning and ensure continuous analysis of performance to ensure effective capacity provisioning
Create processes and procedures to effectively manage people, systems and processes
Participate in the selection of suitable technologies and negotiate/manage contracts with suppliers accordingly
Monitor and ensure that operational delivery of system outputs are met in line with OLAs and SLAs
Develop processes and procedures to manage the environment
Participate in the selection & selection of suitable technologies
Manage contracts with suppliers/vendors
Ensure operational delivery of business requirements

Qualification

First degree in Computer Science, Electrical/Electronics, Communications Engineering or related field
Minimum of 12 years experience which includes:
5 years managerial experience in Telecoms/ ICT industry or similar role
Experience in Core, IN and/or VAS planning/operations, software technology, contract negotiation, multi-vendor network operations, CAPEX and OPEX budget preparation and fixed network deployment.
In depth knowledge in forecasting long term network growth and providing input to company business plan

To read more and to apply Click here

Facilities Officer,Lagos,MTN Nigeria

August 14, 2012 Posted by admin

Facilities Officer,Lagos,MTN Nigeria

With over 35 million subscribers and counting, MTN Nigeria Communications Limited is the largest subsidiary in the MTN Group – Africa’s leading mobile telephony company with operations in 21 countries in Africa and the Middle East.

Purpose

Process incoming/outgoing mails and ensure accurate documentation and update of mail administration database daily
Follow –up on tracking of incoming and outgoing mails & parcels in transit via the net E-Transit track and communicate outcome to internal customers
Ensure collection and delivery of mail services are timely and mitigate against loss of customers’ mails
Facilitate and ensure availability of postage stamps
Liaise with courier companies (DHL, UPS, etc.) to facilitate delivery
Ensure timely processing of courier invoices
Monitor performance of courier and freight companies and report loss/damage to supervisor promptly
Ensure timely distribution, relocation and movement of office furniture and equipment
Ensure timely ordering and distribution of office refreshments and consumables
Interface with third party movers and freight companies used for relocation of offices, residences (West only), and for distribution of facilities items
Utilise inventory system for tracking office furniture, equipment and household furniture and appliances, office refreshments & consumables
Ensure proper handling of courier airway bill for all domestic and international mails daily and ensure all bills are properly filed
Perform quarterly spend analysis on consumables to ascertain spend per head per location, and recommend adjustments in quantity where required
Provide periodic activity report to supervisor as may be defined
Oversee the transit warehouse for Facilities items acquired for distribution to various locations or returned from various locations after use

Qualification

A first degree in any science or business discipline
4 years experience in logistics support/ administration within a structured environment

To read more and to apply Click here

This vacancy expires on 17/08/2012

Facilities Officer,Port Harcourt,MTN Nigeria

August 14, 2012 Posted by admin

Facilities Officer,Port Harcourt,MTN Nigeria

With over 35 million subscribers and counting, MTN Nigeria Communications Limited is the largest subsidiary in the MTN Group – Africa’s leading mobile telephony company with operations in 21 countries in Africa and the Middle East.

Purpose

Process incoming/outgoing mails and ensure accurate documentation and update of mail administration database daily
Follow –up on tracking of incoming and outgoing mails & parcels in transit via the net E-Transit track and communicate outcome to internal customers
Ensure collection and delivery of mail services are timely and mitigate against loss of customers’ mails
Facilitate and ensure availability of postage stamps
Liaise with courier companies (DHL, UPS, etc.) to facilitate delivery
Ensure timely processing of courier invoices
Monitor performance of courier and freight companies and report loss/damage to supervisor promptly
Ensure timely distribution, relocation and movement of office furniture and equipment
Ensure timely ordering and distribution of office refreshments and consumables
Interface with third party movers and freight companies used for relocation of offices, residences (West only), and for distribution of facilities items
Utilise inventory system for tracking office furniture, equipment and household furniture and appliances, office refreshments & consumables
Ensure proper handling of courier airway bill for all domestic and international mails daily and ensure all bills are properly filed
Perform quarterly spend analysis on consumables to ascertain spend per head per location, and recommend adjustments in quantity where required
Provide periodic activity report to supervisor as may be defined
Oversee the transit warehouse for Facilities items acquired for distribution to various locations or returned from various locations after use

Qualification

A first degree in any science or business discipline
4 years experience in logistics support/ administration within a structured environment

To read more and to apply Click here

This vacancy expires on 17/08/2012

Facilities Officer,Abuja,MTN Nigeria

August 14, 2012 Posted by admin

Facilities Officer,Abuja,MTN Nigeria

With over 35 million subscribers and counting, MTN Nigeria Communications Limited is the largest subsidiary in the MTN Group – Africa’s leading mobile telephony company with operations in 21 countries in Africa and the Middle East.

Purpose

Process incoming/outgoing mails and ensure accurate documentation and update of mail administration database daily
Follow –up on tracking of incoming and outgoing mails & parcels in transit via the net E-Transit track and communicate outcome to internal customers
Ensure collection and delivery of mail services are timely and mitigate against loss of customers’ mails
Facilitate and ensure availability of postage stamps
Liaise with courier companies (DHL, UPS, etc.) to facilitate delivery
Ensure timely processing of courier invoices
Monitor performance of courier and freight companies and report loss/damage to supervisor promptly
Ensure timely distribution, relocation and movement of office furniture and equipment
Ensure timely ordering and distribution of office refreshments and consumables
Interface with third party movers and freight companies used for relocation of offices, residences (West only), and for distribution of facilities items
Utilise inventory system for tracking office furniture, equipment and household furniture and appliances, office refreshments & consumables
Ensure proper handling of courier airway bill for all domestic and international mails daily and ensure all bills are properly filed
Perform quarterly spend analysis on consumables to ascertain spend per head per location, and recommend adjustments in quantity where required
Provide periodic activity report to supervisor as may be defined
Oversee the transit warehouse for Facilities items acquired for distribution to various locations or returned from various locations after use

Qualification

A first degree in any science or business discipline
4 years experience in logistics support/ administration within a structured environment

To read more and to apply Click here

This vacancy expires on 17/08/2012

Senior Manager:Business Continuity Management,Lagos,MTN Nigeria

August 14, 2012 Posted by admin

Senior Manager:Business Continuity Management,Lagos,MTN Nigeria

With over 35 million subscribers and counting, MTN Nigeria Communications Limited is the largest subsidiary in the MTN Group – Africa’s leading mobile telephony company with operations in 21 countries in Africa and the Middle East.

Purpose

Plan, build, operate and manage the governance of MTNN’s enterprise-wide Business Continuity Management program, including policies, roles and responsibilities, maturity model, methodologies, strategies, plans, budget (capital and operational), annual agenda, metrics and program scorecard for all components of the program.
Design and Implement a companywide Business Continuity Management awareness and education program to ensure that all MTNN personnel clearly understand their responsibilities before, during and after a business disruption.
Identify and assess in conjunction with the Enterprise Risk Management function business disruption risks and their impact associated with MTNN current business practices and strategic plans through the implementation of a Business Continuity Management register of risks, controls, business processes, technologies, services and personnel.
Work closely with other Divisions in MTNN and external parties to establish and regularly review key business strategies in alignment with Business Continuity Management needs, including the recovery and restoration of MTNN’s mission-critical business processes, organizations, personnel, data and equipment.
Consult and advise Divisions in MTNN in conducting risk assessments and business impact analysis in order to develop appropriate business disruption risk mitigation strategies.
Control, create, implement, exercise and maintain Business Continuity Management and disaster recovery plans.

Qualification

Bachelors degree in Business or Management of technical and Information Systems
Business continuity management certifications appropriate to MTNN needs: for example, Certified Business Continuity Professional (CBCP) and Master Business Continuity Professional (MBCP), Fellow Business Continuity Institute (FBCI), Master Business Continuity Institute (MBCI)
Ongoing active participation in business continuity management forums or professional bodies is desirable
At least 12 years work experience comprising:
3-5 years experience in implementing business continuity management, disaster recovery and crisis management plans, including:
-Policy, organisation and architecture development
-Risk assessment and business impact analysis
-Recovery strategy development and multiple plan development and maintenance
-Overall program management and governance
At least 2 years experience in business continuity management/disaster recovery within the telecoms or other related industry
Experience in defining, implementing and enforcing risk-based standards, processes and procedures for responding to disruptions in business, technical and IS operations

To read more and to apply Click here

This vacancy expires on 20/08/2012

 
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